OPT for Success

Conferences

 

 

We can customize a conference or seminar for your target group. Any topic can be one hour or more depending upon the desired depth of study for that topic. If we have not already developed a topic that you need, we can do that at your request.

 

A few topics presently included are:

 

Are You a Positive or a Negative? (Attitude)

 

Are You a Team Player (Teamwork)

 

At Your Service (Customer Service)

 

Business English (Basic and Advanced)

 

Let's Talk (Verbal Communication Skills)

 

Confronting Conflict and Dealing With Difficult People

 

Dial O for Operator (Telephone, E-mail, etc.)

 

Did I Say That? (Communication Skills)

 

Dressing Appropriately for the Office

 

Effectively Using Verbal and Written Communication Skills

 

Eight Time Management Principles That Will Help You Beat the Clock

 

E-mail Netiquette and Why It's Important

 

Ethics in the Office

 

The Exceptional Assistant (By Alphabet) (Professionalism)

 

Filing Systems That Work

 

Foiling the Filing Monster

 

I Want to Be Alone (Office Etiquette for Multiple Staff Offices)

 

It's Not Just What You Say, It's How You Say It—and Write It (Business Writing Skills)

 

Office Management and Accessibility

 

The Office Professional's Alphabet for Projecting a Professional Image

 

Organizing Your Office for Efficiency and Effectiveness

 

Preparing an Office Manual

 

Proofreading and Editing—It's Not Just Finding Typos

 

Providing Quality Service

 

Staff Relationships and Teamwork

 

Surviving Workplace Stress

 

Team Time (Time Management and How It Affects the Team)

 

We'd Like to Get to Know You (Public Relations)

 

Where Do I Start? (New Office Professionals)

 

Why Are the Coffee Filters in the File Cabinet (Organization)

 

Writing Policies and Procedures

 

Writing Right (Grammar, Punctuation, etc.)